Professional Mediation Course (Gishur)- Mastering Useful Skills and a Way of Life
Course Starts: After Pesach 2012
For further inquiries please e-mail mintz@lander.ac.il
Date and Time: Monday’s , 5:00-9:00 pm
Academic Hours: 72
Length: Once a week for 12 weeks
Instructor: Liora Bar Selah of the Gevim Group
Cost: 3800 ₪+ 200 ₪ Nonrefundable Registration Fee.
Payment by Cash, Check or Credit Card. All fees must be paid up to one week before the course starts. If paying by Credit Card, tuition may be paid in installments of no less than 250 ₪ /month for a maximum of 10 months. If paying by check, checks must be paid in advance and can be postdated until the course completion date. Cash – tuition must be paid in full before the course begins. (For exceptions please call our office)
This course provides hands-on tools and skills for conflict resolution. It enables a better understanding of the mediation process as well as mastering it as a managerial tool and a way of life. Participants will be certified as mediators by the Lander Institute as well as the Gevim Group in accordance with the recommendations of the “Gadot” Committee.
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Training Objectives |
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Provision of applicable tools and skills for professional conflict management. Understanding mediation and internalizing it as a managerial tool and a way of life. Strengthening the awareness to the organizational, social and national implications of mediation in Israel. Developing awareness to and endowment of a different point of view to conflicts Exposing participants to the hidden potentials of mediation and to its transformative facets. Training and authorizing professional mediators (including diploma). |
Syllabus (12 meetings)
| Program | |
| session | Main topics |
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1
Introduction |
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2
Introduction to mediation |
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3 The preparation stage |
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4 Completion of the preparation stage, the orientation stage |
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| 5
The topics and needs identification (listening) stage |
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| 6
The renewed definition and negotiation stages |
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7 The negotiation stage |
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| 8
Dealing with obstacles |
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| 9
The agreement stage |
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| 10
The mediator’s place – different views |
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| 11
Approaches in Mediation |
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12 Summary |
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Gevim Group
Gevim Group, whose vision is “To improve internal and external cooperation between organizations, communities and families,” was established in 1996, and consists of a highly qualified team of a 100 professionals.
The Group is a market leader in the areas of Conflict Resolution, Mediation and Negotiation. Gevim offers its services to four main sectors:
- Commercial Companies
- Governmental Organizations
- Schools and Academic Institutions
- Communities and Non-Profit organizations
Main Tools & Applications
Processes:
- Interface Junctions – Analyzing and improving internal and external interfaces in organizations, with an emphasis on empowering collaboration.
- Conflict Resolution and Mediations – legal cases, business conflicts, managerial and intra-organizational conflicts and community mediations, mainly based on the transformative approach.
- Consensus Building Processes – long-term multi party decision making processes involving strategic issues.
- CMC- Conflict Management Coaching for top executives, dealing with challenging issues, entering a new position, change management etc.
- Organizational Development
- Multi-Cultural and Integration Processes – On the basis of effective communication when dealing with different organizational cultures and languages.
Training:
These range from short-term workshops aimed at providing advanced communication and negotiation skills to comprehensive long term professional courses with implementing and supervision programs. All programs are “tailor made” and include unique activities and mentoring work for the establishment of a dialogue-based organizational culture.
- Interface Management – Understanding organizational Interfaces and means of improving their dynamics and flow.
- Integrative Negotiation – Effective tools for managing dialogues inside organizations and their surroundings.
- Conflict Management – Emphasis on organizational Mediation with powerful techniques on transformative processes and a “Med-Arb” model designed especially for managers.
- Feed Forward – A new evaluation and feedback tool based on appreciative inquiry approach, creating a significant and empowering encounter.
- Challenging Conversations – A model based on 3 dimensions that appear in every difficult conversation. Understanding how this provides stronger control in these situations.
- 5 Stones Model – Designed for Call Centers, this model offers an effective and quick process for dealing with angry customers.
- TOP – Transformative Outdoor Processes – Powerful tools for experimental learning by Outdoor and Adventure Therapy.
- Coaching for Managers – Training managers to be tutors and coaches of their workers, in order to improve results. Based on the GROW model.
Our organizational customers include:
INTEL STARHOME ECI YES BMC NDS ORANGE HAZERA – NIKERSON CELLCOM FEDEX POALIM BANK DISCOUNT BANK IDF GOVERNMENT DEPARTMENTS
